North Phoenix · care questions

Where can I raise a concern?

Choose the office that handles your concern. Keep the treating person’s name, the medicine’s name, relevant messages and the written terms. Seek needed medical care before starting complaint paperwork.

A concern about the person treating you

In the October 3, 2026 Arizona record, the Medical Board handles complaints about medical doctors, called MDs. Doctors with DO after their names have a different licensing board that takes their care complaints.

  • For a concern about nursing care, the Nursing Board has a link for sending a complaint online.
  • Use the board that matches the treating person’s job title.
  • Describe what happened. Attach records that help explain it, rather than assuming the cause.

A concern about the care building or payment

Arizona’s Health Department takes concerns about licensed care facilities: the places where care is provided. The Attorney General accepts complaints about unfair selling or misleading claims.

  • A complaint about the place where care is given differs from one about the treating person’s licence.
  • Filing with the Attorney General does not mean a refund will follow. That office does not act as your own lawyer.
  • Arizona’s Pharmacy Board can investigate possible breaks in pharmacy law. Ask the board how to send your concern.

A concern about a medical product

MedWatch is the Food and Drug Administration’s reporting programme. A patient can report a medical-product problem directly.

  • A product report and a complaint about professional care have different purposes.
  • A report alone cannot establish the product as the cause of a problem.
  • Keep the packaging and product details for the report.
  • Get emergency medical help before filling out a product report when symptoms are severe.
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